Universal and International FreePhone Numbers to contact 4G Client Excellence Support

Please see the list below for Universal and International FreePhone Numbers available for each country to reach Client Excellence.

This service has been tested by our telco provider and is free when dialing from a landline within the country.

When dialing from mobile phone, please confirm special dialing instructions or "set up" requirements with the mobile provider and mobile plan.

*Please dial the country or mobile provider exit code prior to dialing the Universal and International FreePhone Numbers to contact 4G Client Excellence Support. 

 

Note:

  • An Exit Code is a number required to dial out of a country. Exit codes are managed by the country's telecom providers. Providers may change the exit code for dialing the Toll Free Numbers listed below.
  • If you are unable to reach support by phone
    • Urgent request, Live Chat is also Available 24/7. To initiate a Live Chat, click "Chat" icon from 4G Clinical Help Center 
    • Not an urgent request, please submit a web-form from Submit a request or Prancer Webform
    • *If phone is preferred, please initiate a Live Chat or Submit a Ticket with your phone number requesting a call from support.
Country *Country Exit Codes (Managed by the Country Phone Provider/s)  Toll Free Access Numbers
Argentina 00 800 5858 3333
Australia 0011 800 5858 3333
Austria 00 800 5353 0234
Belarus 810 80088771111
Belgium 00 800 5353 0234
Brazil 0014 - Brasil Telecom
0015 - Telefonica
0021 - Embratel
0023 - Intelig
0031 - Telmar
800 5858 3333
Bulgaria 00 800 8877 1111
Canada 011 855 299 3496
Chile 1230 - Entel
1200 - Globus
1220 - Manquehue
1810 - Movistar
1690 - Netline
1710 - Telmex
123 0020 1227
China

001

 

00

 

855 299 3496

 

800 5858 3333

 

Colombia 005 - UNE EPM
007 - ETB
009 - Movistar
00414 - Tigo
00468 - Avantel
00456 - Claro Fixed
00444 - Claro Mobile
800 5858 3333 
Croatia 00 080 098 8972  
Czech Republic

00

00

800 5353 0234 (landline)

800720600 (mobile)

Denmark 00 800 5353 0234
Estonia 00 800 010 0705 
Finland 00, 990, 994, 999 800 5353 0234
France 00 800 916 513
Georgia   011995706777991 (FreePhone is not available)
Germany 00 800 5353 0234
Ghana 011 2333 0708 4842
Greece 00 800 1612 2030 472
Guam 011 855 299 3496
Hong Kong 001 800 5858 3333
Hungary 00 800 5353 0234
India 00 000 8000 401 270  
Indonesia 001, 008 - Indosat
007 - Telkom
009 - Bakrie Telecom
0018030164374
Ireland 00 800 5353 0234
Israel

Israel International Exit Code  by Provider:

  • 00 (Kod Gisha)
  • 012 (SmileTikshoret)
  • 013 (NetVision)
  • 014 (Bezeq)
  • 018 (Xfone)
800 5353 0234
Italy 00 800 5353 0234
Japan  

0120 052 137

日本発信用ユニバーサル国際無料通話番号 

Kenya 0001

2548 0022 2246

Latvia 00 800 8877 1111
Lithuania 00 880 033 427
Luxembourg 00 800 8877 1111
Malaysia 001 800 6655 1111
Mexico 00 180 0062 3507
Netherlands 00 800 5353 0234
New Zealand 00 800 5858 3333
Norway 00 FreePhone is not available Available *Please see the note above
Nigeria 0091 23470 8060 1518
Oman 001 968 8007 4486
Panama 00 008 0020 30370
Peru 00  080 078 994
Philippines 00 800 6655 1111
Poland 00 800 5353 0234
Portugal 00 800 5353 0234
Puerto Rico 011 855 299 3496
Romania 00 800 895 307
Russia 8 - wait for dial tone - 10

800 5353 0234

Saudi Arabia 00

3396868153

Saipan/Mariana Islands 011 855 299 3496
Serbia 00 800 190 259
Singapore 001, 008 800 5858 3333
Slovakia 00 080 060 1341
Slovenia 00 800 5353 0234
South Africa 00 800 5353 0234
South Korea 001, 002 800 5858 3333
Spain 00  800 5353 0234
Sweden 00 800 5353 0234
Switzerland 00 800 5353 0234
Taiwan 002 800 6655 1111
Thailand 001 800 6655 1111
Turkey 00 008 0014 2030 518
Uganda 0001 2568 0011 3454
Ukraine 00 800 501 597
United Arab Emirates 00 800 018 0864
United Kingdom 00 800 5353 0234
US 011 855 299 3496
US Virgin Islands 011 855 299 3496
Venezuela 00 080 0136 2599
Vietnam 00 122 805 90

 

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