General

RTSM Account Help

• Create a new user account
• Activating your user account
• Help signing into your account
• No Active Studies or Sites

Client Excellence User Support Guides (External End User Support Guides)

4G Clinical Help Center

• ★ ‘Sign In’ to the 4G Clinical Help Center to View my Tickets
• 4G クリニカルヘルプセンターにサインインしてチケットを閲覧 / ‘Sign In’ to the 4G Clinical Help Center to View my Tickets
• 登录4G客服中心并查看我的工单 / ‘Sign In’ to the 4G Clinical Help Center to View my Tickets

Telco

• International Support Numbers
• 日本発信用フリーダイヤル / Free Dialing Format For Japan
• 联系4G客服中心的国际通用免费电话 / Universal and International FreePhone Numbers to contact 4G Client Excellence Support

General Info

• What is CoBrowse, how to use CoBrowse with a 4G Client Excellence Associate
• コ・ブラウズとは何、4G クライエントエクセレンスアソシエートとコ・ブラウズする方法 / What is CoBrowse, how to use CoBrowse with a 4G Client Excellence Associate
• 什么是屏幕共享功能，如何和4G客服之间使用屏幕共享功能 / What is CoBrowse, how to use CoBrowse with a 4G Client Excellence Associate