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General

RTSM Account Help

  • Create a new user account
  • Activating your user account
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Client Excellence User Support Guides (External End User Support Guides)

4G Clinical Help Center

  • ★ ‘Sign In’ to the 4G Clinical Help Center to View my Tickets
  • 4G クリニカルヘルプセンターにサインインしてチケットを閲覧 / ‘Sign In’ to the 4G Clinical Help Center to View my Tickets
  • 登录4G客服中心并查看我的工单 / ‘Sign In’ to the 4G Clinical Help Center to View my Tickets

Telco

  • Universal and International FreePhone Numbers to contact 4G Client Excellence Support
  • 日本発信用フリーダイヤル / Free Dialing Format For Japan
  • 联系4G客服中心的国际通用免费电话 / Universal and International FreePhone Numbers to contact 4G Client Excellence Support

General Info

  • What is CoBrowse, how to use CoBrowse with a 4G Client Excellence Associate
  • コ・ブラウズとは何、4G クライエントエクセレンスアソシエートとコ・ブラウズする方法 / What is CoBrowse, how to use CoBrowse with a 4G Client Excellence Associate
  • 什么是屏幕共享功能,如何和4G客服之间使用屏幕共享功能 / What is CoBrowse, how to use CoBrowse with a 4G Client Excellence Associate